Preamble
The tourist office of Touquet-Paris-Plage processes personal data (hereinafter the «Personal Data)» concerning you in the context of the use of this website (hereinafter the «Website»).
As the controller, we are respectful of privacy and we protect the personal data of the users of our Site.
The purpose of this policy is to inform you of the methods of collection, processing and use of Your Personal Data and of your rights regarding the protection of personal data with regard to the relevant provisions, In particular, Law 78-17 of 6 January 1978 on data processing, files and freedoms known as “Data processing and freedoms” in its latest version and with the GDPR (General Data Protection Regulation) in force since 25 May 2018.
Scope of this Privacy Policy
This Policy sets out the principles and guidelines for the protection of Your Personal Data, which includes Personal Data collected on – or via – the Site.
The Touquet-Paris-Plage tourist office collects Personal Data (for example: online, including by e-mail, or offline); this policy applies regardless of the mode of collection or processing.
The concept of Personal Data refers to any information relating to an identified or identifiable natural person. A person is “identifiable” when he or she can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements specific to him or her.
“Non-Personal Data” refers to information that does not identify a person.
The Controller
The tourist office of Touquet-Paris-Plage is responsible for the processing of Your Personal Data; some technical services such as booking and online ticketing are entrusted to our technical service providers (Elloha and We login). In accordance with Article 28 of the GDPR, these providers are bound by a strict confidentiality clause which prohibits them from using the data entrusted to them.provided for in the service contract and which requires them to implement the technical and organisational measures that meet the requirements for security and protection of personal data.
Security and confidentiality of personal data
We consider Your Personal Data to be confidential.
We endeavour to take reasonable technical measures to prevent any loss or misappropriation during the collection or storage of data that you have communicated to us, and to prevent any communication to unauthorised third parties.
However, despite these measures, the Internet remains an open system and we cannot guarantee that unauthorized third parties will not be able to circumvent the measures in question or use Your Personal Data for illegitimate purposes. Consequently, the Touquet-Paris-Plage tourist office will not be held liable in the event of fraudulent recovery of your data for any use whatsoever.
The Site may provide links to third-party websites that may be of interest to you.
The Touquet-Paris-Plage tourist office has no control over the content of third-party websites or the practices of these third parties with regard to the protection of Personal Data that they may collect. Consequently, Le Touquet-Paris-Plage Tourist Office declines any responsibility regarding the processing by these third parties of Your Personal Data. It is your responsibility to inform you about the personal data protection policies of these third parties.
Purposes of data collection
We process your data in whole or in part for the purposes of :
- allow you to navigate our Sites and Applications and adapt our content to your device to improve your navigation.
- memorize the information you have entered in the forms
- allow you to share our content on social networks.
- identify your needs and interests and to provide you with the most appropriate products and/or services.
- send external information and/or communications.
- send newsletters, if you have consented by checking the corresponding box.
- send commercial offers from partners, if you have consented by ticking the corresponding box.
- analyse the audience and the use of the Site.
The recipients of Your Personal Data are our own management teams and technical service providers.
Data collected
Personal data
Personal Data may include the following :
Name
Firstname
Adress
Date of birth
Phone number
Géolocation
IP address
And any other Personal Data that may be relevant to the purposes set out below.
Cookies and other tracers
Cookies, or similar tracers, are files used by a server to chat with the browser. Cookies are used to send status information when a user visits a site. The status information can be, for example, a session ID, a language, an expiration date, a response domain, etc. Cookies allow you to keep, during their validity, status information when a browser accesses different pages of a website or when that browser later returns to the website. Only the issuer of a cookie can read or modify the information contained therein. There are different types of cookies :
- session cookies that disappear as soon as you leave the browser or site.
- Permanent cookies that remain on your device until their lifetime expires (up to 12 months) or until you delete them using the features of your browser.
You can access your cookie management panel to set the storage and reading of cookies.
How do I disable cookies?
Browser Settings
The installation of certain cookies is subject to your consent. On your first visit to the Site, an information banner will appear indicating that by continuing to browse the Site, the above-mentioned cookies will be installed on your equipment.
Cookies or tracers allow you to take full advantage of the Site’s functionality. If your browser is configured to refuse all cookies or tracers, this may prevent the use of some of our services, which the Touquet-Paris-Plage tourist office cannot be held responsible for.
Forms
Subscribe to the newsletters
Partner newsletters
By authorizing this type of newsletter, you authorize the partners of the Touquet-Paris-Plage tourist office to send you personalized emails, including commercial offers. You can unsubscribe at any time, however, the maximum retention period for your data is 3 years.
Newsletters from the Touquet-Paris-Plage tourist office
By authorising this type of newsletters, you authorize the Touquet-Paris-Plage tourist office to send you personalized emails. You can unsubscribe at any time from one of the e-mails received, however, the maximum retention period for your data is 3 years.
Contact form
The data are transmitted by the user of the site who wishes to address a request, a remark or an alert. The information collected from this form is sent to the service in charge of managing the remarks on the website of the tourist office of Touquet-Paris-Plage. The maximum retention period for your data is 3 years.
Your rights
In accordance with the provisions of the applicable Regulations on the protection of personal data, you have, in particular, a right of access, rectification, erasure of data concerning you and the right to obtain a copy of the personal data we hold in a structured electronic format (portability).
You also have the right to object to the processing of your personal data for a legitimate reason, and to object to the use of your data for marketing and other purposes.
You can exercise your rights by sending us your requests by post to the following address :
Office de tourisme du Touquet-Paris-Plage
Jardin des Arts
62520 Le Touquet-Paris-Plage
or by email at rgpd@letouquet.com or directly on the Site, via our contact form.
We undertake to respond to these requests within one month of receipt of the request. This period may be extended by two months, depending on the complexity and number of requests received.
In the event of a dispute concerning the exercise of your rights, you may lodge a complaint with the National Commission for Data Processing and Freedoms.
Data Retention
We only store Your Personal Data for a period that is necessary and proportionate to the purpose for which it was collected, namely for a maximum period of 3 years from the last exchange you had with us and carried out on your own initiative.
Beyond the aforementioned periods, your data will be anonymised for statistical purposes or purely deleted.
Update of this Privacy Policy
This Privacy Policy is subject to change or modification at any time.
You are invited to consult it regularly.
For more practical information on the exercise of your rights, we recommend that you visit the website of the Commission Nationale Informatique et Libertés, and more specifically the page https://www.cnil.fr/fr/comprendre-vos-droits
Last modification: 13thMarch 2020